Technology

Technology is an important enabler of business transformation. To assist you in getting value from technology investments, we bring together the skills to deliver improvements in processes, as well as the knowledge in IT strategy, IT architecture and design, enterprise applications, sourcing, project management and IT operations management.

Recommending an IT management system suiting business objectives

We help companies determine how to best make decisions and allocate responsibility to achieve efficient IT management.

An effective relationship between a company’s business divisions and its IT architecture allows the provision of high quality IT services in a timely fashion, as well as effective management of investments in new technology.

Development of an effective IT organisation and processes

Performance of the IT organization requires specific procedures, processes and an IT service framework, as well as staff possessing essential range of competencies.

Our approach is based on:

• Global best practices, including IT Service Management (ITSM) methodologies
• IT governance methodology, developed in the PricewaterhouseCoopers global network
• Our consultants systematic experience in constructing IT architecture for different industries

Managing IT cost management

Effective control over IT expenditures requires a formal relationship between the business and the IT organization, clear-cut criteria for evaluating IT investments and a transparent model of internal charging for IT function.

IT project and portfolio management

For the successful conducting of individual projects as well as the control of a portfolio of projects, an effective project and program management capability is essential. We are ready to assist in creating a project management office within the company, designating the procedures associated with it, and appointing the responsibilities and competencies needed for its operation.

In addition, we can help set up project management consistent with global best practices, including recommendations by recognized international standards.

Besides the services mentioned, our professionals have experience in the following areas:

• Developing relevant key performance indicators for IT
• Recommending strategies for purchasing IT services and building relationships between IT-service customers and suppliers
• Creating shared service centres for the provision of IT applications and services