Performance & Reward

While reward is one of the reasons why people work, it is not the only reason. That is why our approach considers reward as part of the broader management ecosystem – including: executive pay, differentiated reward and recognition outcomes, career paths and opportunities and a culture of real-time feedback and high performance.

This is important to ensure that individual performance is driving towards the overall organisational goals.

Performance and reward management is an organization specific challenge. Some will already have robust processes in place, others may need to do some tweaking whereas others still may need a more radical overhaul. We work with clients across all stages of their performance and reward management journey.

Did you know?

  • More than 65% of senior managers are struggling to name the key priorities of business development1
  • Employees' understanding of performance standards increases individual productivity by 36%
  • Fair and accurate informal feedback improves individual productivity by 39%
  • Effective process of performance management ensures a reduction in staff turnover of up to 50%

How can we help? 


  • Review current state in performance management, identify gaps and areas for improvement


  • Design Performance management concept 
  • Develop Performance expectations criteria (cascading strategy, managing by goals/objectives, KPIs, competencies)
  • Improve Performance management process (guide, process maps, and link with other HR processes, i.e. reward, talent management, etc.) 
  • Develop Performance management policies and procedures
  • Design functional requirements to implement HR Information System (for process automation, monitoring and reporting)


  • Evaluate, train and coach leadership and staff for effective implementation of Performance management process and culture (career and performance conversations, providing feedback, etc.)
  • Develop communication plan to inform employees about performance expectations


Contact us

Elena Kaeva

Partner, Tax & Legal Services, PwC Kazakhstan

Tel: +7 727 330 3200

Michael Ahern

Partner, Leader of Tax & Legal Services, PwC Kazakhstan

Tel: +7 727 330 3200

Anar Khassenova

People and Organisation, PwC Kazakhstan

Tel: +7 701 714 9526
+7 701 714 95 26

Tatyana Tsoy

Director, People and Organisation, PwC Kazakhstan

Tel: +7 727 330 3200

Abay Munsyzbayev

Senior Manager
People and Organisation, PwC Kazakhstan

Tel: +7 701 767 9887
+7 701 767 98 87

Olga Khardaeva

Senior Manager, People and Organization, PwC Kazakhstan

Tel: +7 7172 55 07 09

Follow us